Frequently Asked Questions
Everything you need to know about your Buffbunny experience.
When will my order ship?
Standard orders are typically processed and shipped within 3-5 business days. During high-volume launch periods, processing may take up to 7-10 business days.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that items marked as 'Final Sale' are not eligible for return or exchange.
How do I find my perfect size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing those metrics to our chart. If you are between sizes, we generally suggest sizing up for a more comfortable fit.
Do you ship internationally?
Yes, we ship to most countries worldwide! Shipping rates and delivery times vary by location and will be calculated at checkout. Please note that international customers are responsible for any applicable customs duties or taxes.
How should I care for my activewear?
To maintain the longevity of your gear, we recommend machine washing in cold water with like colors and hanging to dry. Avoid using bleach, fabric softeners, or ironing the logos.
Can I change or cancel my order after it's placed?
Once an order is placed, it is immediately sent to our fulfillment center for processing. Therefore, we are unable to make changes or cancellations. Please double-check your address and cart items before finalizing your purchase.